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Welcome to The Unplanned Life! 
These Terms & Conditions (“Terms”) govern the use of our products and services. Effective at the time of purchase. 
By purchasing, using, or interacting with our products, you agree to these Terms. 
If you have questions or concerns, please contact us at BizzStarzz@gmail.com.

1. General Information
1.1. Company Name: The Unplanned Life
1.2. Contact Information: Email: BizzStarzz@gmail.com
1.3. These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.

2. Products & Pricing
2.1. Products: Our products are designed to empower, inspire, and uplift. We make every effort to ensure the accuracy of product descriptions, colors, and images.
2.2. Pricing: Prices are listed in U.S. dollars and are subject to change without notice. All applicable taxes will be calculated at checkout, as required by Virginia state law.
2.3. Product Availability: Availability is subject to change. If a product is unavailable after an order is placed, we will notify you and provide a refund or alternative options.

3. Shipping & Delivery
3.1. We currently ship products within the United States.
3.2. Processing Times: Orders are typically processed within three to five business days. Delivery times vary depending on the shipping method selected.
3.3. Lost or Damaged Shipments: We are not responsible for items lost or damaged during shipping.
If your item is damaged, please email BizzStarzz@gmail.com within 7 days of receipt with photos and a description of the issue.

4. Returns & Exchanges
4.1. Eligibility: Returns and exchanges are accepted within 30 days of purchase for unused, undamaged items in their original packaging.
4.2. Non-Returnable Items: Personalized or customized items, digital downloads, and sale items are non-returnable unless defective.
4.3. Process: Email BizzStarzz@gmail.com with your order number and reason for return/exchange. Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Limited Warranty
5.1. Our products are sold “as is.” We warrant that our products are free from material defects upon delivery.
5.2. This limited warranty does not cover: Damage caused by misuse, abuse, or normal wear and tear. Unauthorized modifications to the product.

6. Limitation of Liability
To the fullest extent permitted by law, The Unplanned Life is not liable for indirect, incidental, special, or consequential damages arising out of your use or inability to use our products.

7. Intellectual Property
All content on our website, products, and packaging, including designs, text, and images, is owned by The Unplanned Life. Unauthorized use is prohibited.

8. Dispute Resolution
8.1. Any disputes arising under these Terms will be resolved in the state or federal courts located in Virginia.
8.2. If a dispute cannot be resolved through mutual agreement, it will be submitted to mediation before pursuing litigation.

9. Changes to These Terms
We reserve the right to update these Terms at any time. The “Effective Date” at the top will indicate the latest version. Your continued use of our products constitutes acceptance of the updated Terms.

10. Contact Us
If you have any questions, concerns, or feedback, please reach out to us at:
Email: BizzStarzz@gmail.com

Thank you for choosing The Unplanned Life. 
We appreciate your trust in our products and mission.

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